Table Of Content
We suggest all luggage be unlocked before turning it over to the porters in order to avoid any inconvenience or delay in delivering the luggage to your stateroom. For additional information, please refer to the terms and conditions of the Cruise Ticket Contract. The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy.
Shipboard Health and Safety
If you booked through a travel agent, you’ll need to contact them directly. If you prefer to communicate in a language other than English, Carnival Cruise Line often offers multilingual support. By specifying your language preference when making the call, you can be connected with a representative who can assist you in your preferred language. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. In addition, it’s a good practice to use a professional and polite tone in your email.
How Carnival Corporation Is Improving Its Cruise Lines' Mobile Apps - TravelAge West
How Carnival Corporation Is Improving Its Cruise Lines' Mobile Apps.
Posted: Wed, 21 Jul 2021 07:00:00 GMT [source]
Have Fun. Be Safe
Product shipment, payment, communication, billing, and any kind of service-related complaint about Carnival Cruise Lines can be filed via the specific Carnival Cruise Lines complaint section. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. If you booked directly with Carnival, you can check if your booking has cancellation penalties by logging into your carnival.com profile.
Method 2: Contacting Carnival Cruise Line via Email
Use this comments board to leave complaints and reviews about Carnival Cruise Lines. Discuss the issues you have had with Carnival Cruise Lines and work with their customer service team to find a resolution. Furthermore, live chat allows you to multi-task and easily refer back to previous messages during the chat session.
Onboard Communication
The assessment of this charge does not allow a guest to continue smoking in his/her stateroom. If a guest is found to be in violation of our smoking policy, all guests in the stateroom may be disembarked from the vessel and risk not being allowed to sail on Carnival in the future. Guests will be responsible for all financial charges and expenses to return home, and no refund of unused cruise fare will be provided.
Getting to and from Port
Purchasing transportationcan be done through Manage My Booking on carnival.com or bycontacting Carnival Reservations up to 2 days prior to the sail date. You will need to provideyour flight information in Online Check-in at the time of purchase. Your flightdetails are provided to the transportation company to assist in expediting yourtransportation to the pier. It is your responsibility to updateCarnival with any changes to your flight schedule to ensure you are met by the transportationcompany. U.S citizens are required to carry a passport book, valid for at least six months beyond the completion of travel.
Must-Have Travel Accessories
Planning a cruise vacation can be an exciting experience, filled with anticipation for the adventures that lie ahead. However, it’s not uncommon for questions or concerns to arise during the booking process or even while on board. Fortunately, contacting the cruise line directly can provide the answers and assistance you need. Carnival Cruise Lines’ website also provides a comprehensive FAQ section that addresses common inquiries. Before contacting their main office, it’s worth checking the FAQ section to see if your question or concern has already been addressed.
Carnival Cruise Line mailing address
Guests who choose this option will not be able to reserve 'Your Time' open seating once on board. You must personally carry-on any boarding documentation (passports, visas, I.D), valuables, medications and items which require special handling or that you need access to while your checked luggage is being delivered. And don't forget your personal toiletries (travel size or standard container size). A passport book (valid for at least six months beyond the completion of travel) is required for cruises that visit Greenland. Carnival’s Liquor and Beverage Policy states that guests are prohibited from bringing water, sodas and other non-alcoholic beverages on board that are packaged in bottles. Carnival Cruise Line maintains an active presence on popular social media platforms such as Facebook, Twitter, and Instagram.
Can Globus keep our $500 deposit? I can’t afford to travel anymore
By phone, you can directly connect with their customer service representatives, allowing for real-time interaction and efficient problem-solving. Email communication offers a written and documented form of contact, ideal for non-urgent matters or specific requests. Traditional mail is a reliable option for sending important documents or inquiries that require a physical copy. When using the website to contact Carnival Cruise Lines’ main office, it’s essential to provide accurate and detailed information. This will help their customer service team understand your inquiry or concern and provide an appropriate response or solution. When composing your mail, it’s important to be concise and clear in your communication.
Cyclone Forces Major Carnival Cruise Ship Itinerary Change - Cruise Hive
Cyclone Forces Major Carnival Cruise Ship Itinerary Change.
Posted: Sun, 22 Oct 2023 07:00:00 GMT [source]
However, for the purpose of carrying smallquantities of non-alcoholic beverages and/or medications small, personal-sizedcoolers, no larger than 12” x 12” x 12” are permitted as carry-on luggage. Should guests wish to consume their wine or champagne in themain dining room, specialty restaurant or bar, a $15.00 USD corkage fee, per750-ml bottle, will be charged. A corkage fee is a charge that is assessed, attime of service, for every bottle that is served and not bought on thepremises.
Onceon board, the purchase is non-refundable and guests may take home any unopenedbottles. By knowing the various methods of contacting Carnival Cruise Line, you have the tools to seek assistance, resolve issues, and gain valuable information throughout your booking and cruise experience. No matter which method you choose, Carnival Cruise Line is committed to providing excellent customer service and ensuring a memorable vacation at sea. Remember to be respectful, concise, and provide all necessary details when contacting Carnival Cruise Line. This will facilitate a prompt and accurate response to your inquiry or concern. Be mindful of the platform you choose, as some methods may be more suitable for complex or detailed inquiries, while others may be better for quick questions or general information.
Carnival assumes no responsibility for advising guests of proper travel documentation. If you prefer real-time interaction but don’t want the hassle of making a phone call, contacting Carnival Cruise Line through their live chat feature can be a practical option. Live chat allows you to communicate with a representative instantly, asking questions and receiving immediate responses.
Is an all-inclusive beverage program that allows guests to enjoy a wide range of alcoholic and non-alcoholic beverages by paying a flat daily rate. Guests are prohibited from bringing water, sodas and othernon-alcoholic beverages that are packaged in glass or plastic bottles. To help you plan, on cruises of 3-5 days, please limit your luggage to a maximum of one bag, per person.
The passport card will only be valid for land and sea travel between the United States and Canada, Mexico, the Caribbean region, and Bermuda. U.S. citizens may present a valid, unexpired U.S. passport book when traveling via air, land, or sea. It is important that the guest's full name (first name and last name) on the cruise and airline tickets be the same as the guest's unexpired, government-issued photo ID that will be used for travel identification. Failure to bring documentation bridging the name differences could result in denial of boarding.
Purchasing Liquor at Ports of Call and On Board at The Fun ShopsAll alcohol purchased ashore or in The Fun Shops will be stored for safekeeping until the end of the voyage. On longer cruises, the first Cruise Elegant evening is scheduled for the second or third evening of the cruise. Depending on itinerary, the next Cruise Elegant evening is the second or third evening prior to the end of the cruise. And while your destination, itinerary and personal style will dictate which outfits you bring, we want to share our guidelines and suggestions. A Carnival ship has it all, from fine dining to casinos and shows to sunbathing, so here are some tips on how to dress to play or party.
